Bouncer BOT

Assist your customer support team with a bot to solve common problems quickly

Hi!

How can I export all the products from my account?

Hey. You need to go to Settings then select Product Management and finally Export.

Got it, thanks!

WHY USE BOUNCERBOT.IO?

Bounce 30% - 50% of repetitive users questions

Transparent for user

User does not know when he is talking with bot and when with human. Bouncer will bounce most common user questions with predefined responses and actions. If in doubt it will wait for human to answer user's question.

Integrates with existing tools

Bouncer uses smooch and email to connect with users. More integrations are coming.

Understands natural language

We use machine learning and natural language processing to teach bot recognizing and answering common questions. If bot doesn't know what to do it does nothing - human will solve user's problem.

How does it work?

1. Gather knowledge.

Connect Bouncer to your team's Slack / Messenger / WhatsApp / Email. It will automatically grab archives of user interactions.

2. Help learning.

Review gathered data to better classify common problems.

3. Define triggers and actions

Trigger can be a message on smooch or new email. Action can be as simple as replying with predefined response or calling external script to do something more advanced. Our algorithms make sure that bot will act only when he is certain about user's intention.

WE WILL START BETA TESTS VERY SOON

Sounds interesting?

Leave email to be one of our first users!